Ontario 211

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Ontario 211 is a free helpline that connects users to local community and social services 24 hours a day, 365 days a year, in over 150 languages. Part of the national 211 network, Ontario 211 helps people access essentials like health programs and food banks, while reducing instances of non-emergency calls to 911.


Evoke Solutions undertook to completely rebuild the Ontario 211 website, making it easier to use, increasing its brand recognition, and boosting its search rankings. The new site is fully responsive and accessible on any size of device from desktop to mobile. It boasts excellent AODA accessibility, global English/French language toggling, and an array of search tools. Evoke Solutions’ SEO specialists devised a suite of services to increase Ontario 211’s online visibility and deliver users to the site. Custom illustrations and icons respect Ontario 211’s exisiting branding while helping users with reading difficulties or limited English navigate the site.

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